By Jon Michail “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.” – Warren Buffett. I find myself appealing to the wisdom of this quote a lot. Why? Because people still don’t seem to get...
Julie Banks packed up the doughnut maker and coffee machine and closed her Donut King store. Image: Tash Sorensen By Jon Michail In the wake of recent media reports and a spate of store closures, franchisees are leaving the Retail Food Group network in droves,...
By Jon Michail Here at Image Group International, we don’t particularly like to rely on personality tests, but we do believe in core values and Taylor Protocols’ Core Values Index TM (CVI TM) as an evidence-based assessment of unchanging values. I find this an...
Photo by Olu Eletu on Unsplash By Jon Michail The Commonwealth Bank of Australia (CBA) is shaking up its long-term pay structures. Trust and reputation will be incorporated into the bank’s long-term incentive models and, along with employee engagement, will now...
By Jon Michail The Sydney Opera House, Taronga Zoo, and the Australian Museum are all facing a re-brand. And they aren’t the only ones. A directive issued by NSW Premier Gladys Berejiklian in August informed the state’s most famous cultural institutions that the...
