Photo by Olu Eletu on Unsplash By Jon Michail The Commonwealth Bank of Australia (CBA) is shaking up its long-term pay structures. Trust and reputation will be incorporated into the bank’s long-term incentive models and, along with employee engagement, will now...
Protecting your reputation, specifically online is an essential element in your personal brand and a crucial step in improving the success of your business. In this world, a brand’s reputation is generally dependent on social media and online reviews. If a consumer...
Workplace Reputation can be flawed. It relies on perception. As a result, reputation and perception changes every time we meet a new combination of people. You can be in a room meeting six introverts but, you might leave the meeting feeling like the chattiest person...
By Jon Michail In business your reputation is of the utmost importance. It is how people and potential customers perceive your business, brand, products and services. You already know about yourself, and you know how you want you to be perceived. However it’s...
By Jon Michail “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.” – Warren Buffett. I find myself appealing to the wisdom of this quote a lot. Why? Because people still don’t seem to get...
Julie Banks packed up the doughnut maker and coffee machine and closed her Donut King store. Image: Tash Sorensen By Jon Michail In the wake of recent media reports and a spate of store closures, franchisees are leaving the Retail Food Group network in droves, and RFG...