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Leadership and Reputation – The Biggest Business Risks for 2018

Leadership and Reputation – The Biggest Business Risks for 2018

By Jon Michail “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.” – Warren Buffett. I find myself appealing to the wisdom of this quote a lot. Why? Because people still don’t seem to get...
Are you sabotaging your reputation at work?

Are you sabotaging your reputation at work?

By Jon Michail In business your reputation is of the utmost importance. It is how people and potential customers perceive your business, brand, products and services. You already know about yourself, and you know how you want you to be perceived. However it’s rare...
Trust, Reputation, and… Money?

Trust, Reputation, and… Money?

Photo by Olu Eletu on Unsplash By Jon Michail The Commonwealth Bank of Australia (CBA) is shaking up its long-term pay structures. Trust and reputation will be incorporated into the bank’s long-term incentive models and, along with employee engagement, will now...

Protocol, Etiquette, and Authentic Image Management

By Jon Michail   We engage in protocol and etiquette daily; whether we do so effectively or not is another matter.   Observing protocol and etiquette is about much more than just knowing which fork to use at a dinner party – although if you do find yourself dining...