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Protocol, Etiquette, and Authentic Image Management

By Jon Michail   We engage in protocol and etiquette daily; whether we do so effectively or not is another matter.   Observing protocol and etiquette is about much more than just knowing which fork to use at a dinner party – although if you do find yourself...

Lance Armstrong’s re-branding starts with Oprah

Lance Armstrong, seven-time Tour de France  champion officially commences his re-branding campaign with an appearance on the Oprah Winfrey show later this week. According to media reports he is expected to admit to doping throughout his career in an attempt to save...

Woolies opt for denim

Woolworths Australia has changed its dress code and gone denim. In our opinion, this policy will not survive in the long term. Our reasons for this are varied. However, for the sake of this article, we note that in turbulent economic climate, denim as a uniform does...

Torrid Times – A Lesson in Toxic Leadership

By Jon-Michail Once upon a time, there was an up-and-coming young fellow by the name of Frank Torred. He had ideas, imagination and enthusiasm and his ambition to become a top businessman was encouraged without reservation by his loving parents. He gained a BA, an MBA...

Christopher Hitchens – an extraordinary contrarian thinker

Christopher Hitchens. Journalist. Born Portsmouth, Britain, April 13, 1949. Died Houston, December 16, aged 62. The influential author, polemicist, provocateur and committed bon vivant, died from cancer of the oesophagus last week, he was struggling from cancer for a...